Upgrade your plan

You can upgrade to Team or Business at any time from your company settings. Checkout is handled securely by Stripe, and your new plan's features — including any locked submissions — unlock as soon as payment completes.

Only the company owner can manage billing. Admins and members will see a notice asking them to contact the owner.

Upgrade from the Billing tab

1. Open your company settings and select the Billing tab.
2. Scroll to Available Plans and compare Team and Business side by side.
3. Click Get started on the plan you want.
4. You'll be taken to a secure Stripe checkout page. Enter your card details — promotion codes are supported if you have one.
5. After payment, you're returned to your settings with the new plan active.

Not sure which plan fits? See Plans & pricing for a full comparison.

Upgrading from an in-app prompt

If you hit a plan limit while working — creating a fourth box, inviting a fourth team member, or reaching your monthly submission limit — JellyForm shows an upgrade window with the suggested plan and its price. You can start checkout directly from that window, or follow its link to your Billing settings to compare plans first.

Switching between paid plans

If you already have an active subscription and switch plans — for example, Team to Business — there's no new checkout. The change applies immediately and Stripe prorates the difference, so you only pay for what you use. Moving to Business also unlocks any locked submissions right away.

Two things to know about switching:

• If a payment on your account has failed, update your payment method in the billing portal before upgrading. See Invoices, payment method & the billing portal.
• Downgrading from Business to Team requires your usage to fit within Team's limits (3 boxes, 3 team members). If it doesn't, you'll see a message explaining what to adjust first.

Enterprise

Enterprise plans aren't self-serve. Contact sales@jellyform.com and the team will set things up with you directly.