Collecting Feedback

Customize your form

Use the Customize tab to edit your box's title, subtitle, placeholders, visible fields, and the message people see after submitting.

Add custom fields

Add your own questions to the feedback form beyond subject and message, and choose how each one behaves.

Let respondents attach files

Allow feedback givers to attach files to their submissions. Available on Team plans and above.

Embed the feedback widget on your site

Add the JellyForm widget to your own website so visitors can submit feedback without leaving the page.

Box status, expiring links & deleting a box

Pause a box, set its link to expire on a date, or delete a box when you're done with it.

What feedback givers see when they submit

A walkthrough of your box from the feedback giver's side — the form, the success screen, and their private conversation link.

Managing your Inbox

Sort and review incoming conversations, and keep an eye on your monthly submission usage as feedback comes in.

Password-protect your box

Require a password before anyone can open your feedback box. Available on all plans.