The weekly digest

The weekly digest is a Monday email that sums up the past week's feedback across your company, so nothing slips by even if you don't check your dashboard every day. It's sent to company owners, and only for weeks when at least one new submission came in — no activity, no email.

What's in the digest

The email arrives with the subject "Your week in feedback" and covers the week just ended:

• Submission count — how many pieces of feedback came in during the week.
• Sentiment at a glance — how many submissions were positive and how many were negative, so you know whether anything needs a close read.
• Top topics — the categories that came up most, based on JellyForm's analysis of the week's feedback.
• Locked feedback — if any submissions are waiting beyond your plan's monthly limit, the digest tells you how many, with a link to unlock them. Nothing is ever lost — see Submission limits & locked submissions.

An Open Dashboard button takes you straight to your boxes to read the feedback itself.

Who receives it

The digest goes to every owner of the company. Admins and members don't receive it. If you own more than one company, each company gets its own digest covering its own boxes.

Turning it on or off

1. Open your company settings.
2. Go to the Notifications tab.
3. Toggle Weekly Digest on or off.

The preference is per organization, so you can keep the digest for one company and switch it off for another. The digest is on by default.

Not seeing a digest?

• The digest only sends for weeks with at least one new submission. A quiet week means no email.
• Check that Weekly Digest is toggled on in the Notifications tab, and that you're an owner of the company.
• Check your spam folder for mail from jellyform.com.

For the full list of emails JellyForm sends you, see Email notifications you'll receive. If it's still not working, contact support from the chat bubble on this page.