Conversations

Reply to anonymous feedback

Open a conversation and write back — the feedback giver stays anonymous while the conversation continues both ways.

Assign conversations to teammates

Assign a conversation to a teammate so the right person follows up on each piece of feedback.

Internal notes & @mentions

Leave team-only notes on a conversation and @mention teammates. Notes are never visible to the feedback giver.

AI draft replies

Generate a suggested reply with AI, then edit and send it in your own words. Available on Team plans and above.

AI sentiment & categorization

JellyForm automatically tags submissions with sentiment and a category so you can triage faster. Available on Team plans and above.